Privacy Policy

Last updated: June 2026

This privacy policy describes how Holt Marine handles your information. It outlines what data we collect, why we use it, who we share it with, and your rights regarding your personal information.

1. Who We Are

This website is operated by LWBC Solutions Ltd on behalf of Harry Holt, trading as Holt Marine, a boat detailing service based in Torbay, Devon.

The data controller for your personal information is:

If you have any questions about this privacy policy or how we handle your data, you can contact us at info@holtmarine.org.

2. What Information We Collect

Quote Enquiries: When you use our "Request a quote" form, we collect the information you enter: your name, email address, details about your boat (make and length), where it is berthed, and any specific message you send.

Technical Data: Our hosting provider keeps standard server logs (including your IP address, browser type, and the time of the request) to operate, maintain, and secure the website.

No Tracking: We do not use advertising or analytics tracking cookies, and we do not build marketing profiles.

3. How We Use Your Data and Our Lawful Basis

We use your enquiry details strictly to respond to your message, prepare a quote, and arrange work on your vessel.

Our lawful basis under data protection law is taking steps at your request before entering into a contract, alongside your explicit consent given when you hit submit on the form. We will never sell, rent, or lease your data to third parties.

4. Who Processes Your Data

To keep our business running smoothly, we use a few trusted third-party services to process data on our behalf:

• Vercel: Hosts the website and runs our form-handling infrastructure. Standard server logs are stored securely here.
• Resend: Sends the email notifications that deliver your quote request to our inbox and send a confirmation back to you. Your name, email, and message pass through this service for delivery.
• Google (Google Workspace / Gmail): We receive, read, and manage your enquiry emails within our secure business email inbox.

All fonts used on this website are self-hosted directly from our servers, meaning your IP address is not shared with external font providers like Google Fonts.

5. Cookies and Storage

This site does not set any tracking, marketing, or advertising cookies.

We use a single piece of essential local storage to remember if you have dismissed our cookie notice so that it does not disrupt your experience on future visits.

6. How Long We Keep Your Data

If you submit an enquiry but do not go ahead with booking a job, we will retain your enquiry details for 12 months, after which they are securely deleted.

If you do book a job with us, we will keep your contact and vessel details for the duration of our ongoing business relationship and to meet our standard accounting and legal obligations.

7. Your Rights

Under UK data protection law, you have specific rights regarding your information. You can ask us to:

• Access the personal data we hold about you.
• Correct any inaccuracies in your data.
• Delete your personal data from our systems.
• Restrict or object to how we use your data.

To exercise any of these rights, please email us at info@holtmarine.org.

You also have the right to lodge a formal complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk if you are unhappy with how we have handled your data.

8. Changes to This Policy

We may update this policy occasionally to reflect changes in our services or legal duties. The date at the top of the page will show you exactly when it was last updated.